Kevin, who we dealt with today, was the best TELUS representative we have ever had!! He was totally knowledgeable, helpful and efficient, assisting us with a process in which we had several attempts at various stores in B.C. and Alberta. If i could give him a higher rating than what is available here I would!! He gave us advice and smoothly assisted us in the process, and even suggested further bundle deals to save us money. I doubt we will deal with anyone else!! EXEMPLARY SERVICE!! TEN/TEN !
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My mom's phone had died, so we were looking for a simple flip phone for her, Manager Aminul was awesome. He listened to her and said they did not have it at the kiosk, but they share stock with Bell and would go over to the Bell store in the mall and get it for her, which he did and set it all up for her. We were already Virgin customers and their customer service has always been top notch. I would highly recommend Virgin mobility.Lire plus
My senior mom had issues on the plan, she got. Zamil was excellent in his service, some issues was beyond him, yet he took time to try getting a satisfactory solution. Zamil was professional in dealing with customers.Lire plus
I received costumer service from Derek on March 6th, 2022 and Casandra on March 7th, 2022, both of them were excellent. They provided me with a great deal. I found them both, informed about the products, helpful with a caring attitude. I am sure other group members provide a great costumer service too. Highly suggest this group.Lire plus
Our company has been dealing with this particular location for several years. The manager Prab is the greatest. He goes beyond what is really expected. We will continue to use this location for all our phone needs. I highly recommend going in and talk to the staff for a great experience in customer service!Lire plus
I had to explain what was going on a few times. They were not willing to help in the beginning but in the end the manager sorted the issue out and resolved the problem perfectly! Very pleased and grateful.Lire plus
I received awesome service from Teresa. Such an honest salesperson and so kind! I will definately refer family and friends to her. Thanks TeresaLire plus
I've been to this store three times. I live in Langford but after my first experience with this store I keep going back. Good products, great customer service.Lire plus
If you are looking for quality cellular service then don’t hesitate to visit this location. My wife and I have continued to use this location for one major reason only, and that is because of Brandon. His patience, attention to detail, and non-pressure approach are the reasons why we keep bringing our cellular business to this Tom Harris location.Lire plus
I had the best service from a gentleman named Anup at the Robson and Bute store. He was very knowledgeable, patient and polite. He is an excellent Telus representative who should be recognized.Lire plus
Great people to deal with,,have purchased my last 3 phones with this particular store,, but have delt with the Richmond store,,,(apex) since 1995 same great service,,,,so for the past 20 yrs,, I would say yes to great serviceLire plus
I have been to this store twice recently to go over features and issues regarding the use of my cell phone. In both instances I found Diana Llamas to be very knowledgeable supportive , helpful and courteous. I asked her for her business card and will refer some of my friends to this particular store.Lire plus
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