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The customer service was amazing, made a withdrawal and I was not pressured with incriminating questions while just trying to take out money I worked for. 10/10 branch would definitely recommend.
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La Financière Fairstone est au premier plan de l’industrie canadienne des institutions offrant des solutions de prêt aux emprunteurs de quasi premier ordre. La Financière Fairstone...
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Farhan is the guy who help me he is just awesome. the whole are wonderful too. thank you so much Farhan. Look for this guy if you’ll go there.
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Patricia was super helpful today. I am forever grateful for her excellent customer service and extra help.
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Since moving to Calgary two years ago I've found the level of service at this branch to be exemplary. Of all of the Scotia branches on the West/Southwest of Calgary this is the heavy hitter: smart staff, quick moving lines and a space that is clean and well lit. The tellers have been a cut above, especially when you compare them to the other branches.
I've never encountered the rudeness the prior reviewer mentions. If anything my experiences have been the total opposite.
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7th and 7th Downtown Calgary is my home branch, which I had to open up in 2008 when I moved there from Ontario, Well I have been back in Ontario for over a year now and had a unfortunate situation with my account. It was truly a out of luck- if by the BOOk thing. BUT a girl; Christian and a young fellow Jeff sorted things out for me, along with some non connected advice that came across as 2 people who actually cared without effort-this, at the branch level, it wasn't one one of those call center services. 2 months ago they had also called me up when my debit card was being used in a manner that was erratic to my history and use, thereby making sure my card was not in the wrong hands.
WELL BOTTOM Line is that with so many things I have had in the NEGATIVE banking thoughts; this Branch Takes the Cake and deserves to be recognized for their people skills, and THEY ALWAYS HAD Coffee available, sometimes even donuts.
Thank-you Very much- from Bill Johnson
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Myself, my husband and our 3 kids went to a competitors bank branch in Airdrie with money in hand to open up savings accounts for each of my kids. Unfortunately, we were told that without an appointment, they couldn't help us out or open new account for us. We left, disappointed, and decided to drop by the Royal Bank branch on main street in Airdrie to see if they could fit us in. While they were extremely busy with many customers in line, a wonderful account manager came and helped us, fit us in right away, and spent an hour with us opening accounts for my kids. She even made the experience fun for them! I was totally impressed. We are transferring all our accounts to this branch. Can't speak highly enough of them.
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I attend this bank and have always had a great experience, very great service and always looking to go above and beyond!
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Barbara Gardner went wayyy over and beyond.
This has always been a fantastic bank. Barb at the front desk is always friendly and helpful. All the staff are super and it's a friendly ambiance.
Anyway we needed to to a legal thingummy, I won't get into the details, but Ms Gardner helped us so much and we were all so impressed by her professionalism and help when we were in a tight spot. Many thanks Barbara!
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I recently used Tamar at Super Brokers for my mortgage refinance and was very impressed. Her customer service was excellent and the rates were great too! It was truly a pleasure working with her, she is a very professional and a detail oriented broker. I will most definitely be recommending Super Brokers to anyone I hear of that is looking for mortgage help.
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